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We've partnered up with Klarna to give you the freedom to choose how and when to pay. Just make sure to select this option at checkout and spread the cost of your Emma products.
Paying for your order on finance is super simple on emma-mattress.co.uk. All you’ve got to do is place your items in the cart. Once you’re ready proceed to checkout. Here you can fill in your personal information, such as your name, address and telephone number. In the payment section be sure to select Klarna. Once you’ve agreed to our terms and conditions, click on the ‘buy now securely’. You’ll be taken to a page where you can select your preferred payment plan. On this page you’ll be shown a break down of the costs. Once you’re ready click on the ‘Apply for finance’ button. From here you’ll be taken to a page that will require you to fill out some information. Once you’re done just submit your application.
It should take roughly a day for your application to be approved by Klarna. If you’re having any issues filling out your application or have any other questions regarding our finance option, please reach out to our customer service team. They will be happy to help.
We accept the following payment methods: Debit Card, PayPal, MasterCard and Visa. We also offer 0% finance through Klarna.
On the checkout page be sure to select 'Klarna' as your method of payment. Once you've have clicked on the 'buy now securely button' you will be taken to the Klarna webpage. Here you select your preferred payment plan. You'll also be able to see a break down of the costs. After you've selected your plan, you'll be asked to fill out an application. Klarna will send you a confirmation email and payment details, if your application has been successful.
Klarna will process your information to check whether you qualify for 0% financing. Unfortunately, we have no insight into what criteria Klarna look at when accepting or rejecting finance applications.
We're very sorry to hear your application was declined. Unfortunately, we have no influence over this decision and we're unable to find out why your application was denied. Due to legal reasons, Klarna is not permitted to share information on applications with us.
If you are returning an item you have bought on finance, you will be refunded the amount you have already paid, once we have processed your return. Your bill will be cancelled and you will not be required to pay the outstanding amount.
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