Collections
Find out more about the collection of your old mattress in this section.
- Can you take my old mattress?
Emma can take your old mattress (s) as an extra service for a price of £35. You can see this option on the website if you add a mattress to your shopping cart.
- When will my old mattress be picked up?
Our third party collection team will contact you within 14 days after your new Emma mattress has been delivered and organise a date with you for when they can remove your old mattress.
- Do you offer old mattress removal service over the weekends?
We do not offer Old Mattress Removal services on weekends or on public holidays.
- Can I purchase old mattress removal after I have completed my purchase?
Unfortunately, once an order is in place, we are unable to amend this and as a result, cannot add the old mattress removal service to your order.