New Customer Sale! 30% off EVERYTHING for our new customers with code 30% off the Everything 20MAY-EEFB Hurry Now! Ends in Hurry Now! Ends in

You have no items in your shopping cart.

Mattress Reviews Emma Original

4.82/5 (246)
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • Excellent customer service

    From keith

    From purchase to delivery and subsequently returning the mattress for a refund under the 100 days trial has been a very good experience and cannot fault the company Emma for their customer service. Unfortunately the mattress did not meet our needs as we found it too firm so hence the return. Thanks for fulfilling the guarantee.

    • Sleeping on Side
    • 9 Sleeping hours per night
    • With partner
    • 63 years old
  • The mattress is really comfortable

    From Kelly

    The mattress is really comfortable but the box arrived damaged and dirty.

    • Variable Sleeping
    • 8 Sleeping hours per night
    • With partner
    • 52 years old
  • Good mattress and good service

    From Henry

    Good mattress and good service

    • Sleeping on Side
    • 8 Sleeping hours per night
    • With partner
    • 59 years old
  • Too firm for us, good customer service

    From Georgia

    The mattress was unfortunately too firm for us. It is a great mattress though, and I can see why so many people like it, but we prefer a softer mattress. The customer service was really helpful during the whole return process and I must admit everything went smoothly.

    • Variable Sleeping
    • 7 Sleeping hours per night
    • With partner
    • 50 years old
  • Simply great!

    From Luke

    Emma and I started with the wrong foot, since I just could not place an order on their website. I called Customer Service and all their lines were busy. Eventually I managed to place my order online ( I was typing the discount code incorrectly), and I got my Emma mattress a couple of days afterwards.

    After sleeping on Emma for almost two months, I can confidently say the struggle was worth it. The mattress is incredible!

    • Sleeping on Belly
    • 7 Sleeping hours per night
    • Alone
    • 29 years old
  • Almost a perfect experience.

    From Bianca

    A great mattress, with a well deserved Best Buy award. Such a shame that there are areas of improvement regarding delivery, since it took a couple of days longer to arrive to my home.

    • Sleeping on Belly
    • 8 Sleeping hours per night
    • Alone
    • 29 years old
  • Delivery could be improved, the mattress is great.

    From Finn

    I was a bit disappointed by the way the box arrived to my place. It was slightly damaged, which I understand is an issue with the courier.

    Regarding the mattress, I have been sleeping on it for the last 3 weeks and so far I have no complaints. I sleep softly, comfortably, without any morning back pain. Overall, I am getting a good value for what I payed for it.

    • Variable Sleeping
    • 7 Sleeping hours per night
    • Alone
    • 34 years old
  • Loving Emma

    From Kim

    The Emma mattress is amazing! I am now waking up a bit later so I can enjoy a bit longer in bed. One thing Emma could improve is the delivery companies they chose. My box arrived a bit damaged, although the mattress was completely fine.

    • Sleeping on Belly
    • 8 Sleeping hours per night
    • With partner
    • 34 years old
  • Good mattress, delivery can be improved

    From Roy

    I have no complaints regarding the Emma mattress. It provides great comfort and I am quite convinced I chose the right mattress for me. What was a bit of a low point would be the delivery service. The box was in a poor state and the delivery man did not help me get the box inside my home.

    Nevertheless I would recommend Emma.

    • Sleeping on Side
    • 6 Sleeping hours per night
    • With partner
    • 37 years old
  • Finally a good mattress

    From Marianne

    After one week sleeping on my new Emma mattress, it just seemed too firm. Kate from Customer Service was kind enough to suggest a comfort layer to adjust for the proper firmness level I needed.

    Once I added the comfort layer, the situation changed and I fully enjoyed the mattress. It is so nice!

    • Sleeping on Side
    • 7 Sleeping hours per night
    • Alone
    • 34 years old
  1. 2
  2. 3
How do I unsubscribe?

You can unsubscribe at any time by clicking the 'Newsletter Subscriptions' tab when logged in to your customer account. If you do not have an account with us, you can unsubscribe by clicking the 'unsubscribe' link at the bottom of the newsletter.