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Pillow Reviews

4.41/5 (17)
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • Mattress and returns good; info and pillow awful

    From Kate

    I bought the bundle and have some positives - the service was good and the mattress is very comfortable. I was amazed at how it expanded once unpacked - very impressive.
    The mattress protector looks more robust than many I have used in the past, though its ridged surface does mean you can feel the textured surface through the sheet.
    When I bought, there was only one size of pillow available and it was advertised as being 50cmx75cm. This is untrue - the measurements are more like 55cmx80cm and it is impossible to stuff the pillows into a pillow case with a width of 50cm. I was unable to find pillow cases of the right size and did not want to follow customer services' suggestion that I used the pillow without a case - apart from issues with washing it (it is REALLY difficult to get the cover off and especially back on the foam), there is a zip along one edge, which would be uncomfortable. I have repeatedly told the company that the measurements are wrong, but they continue to publish these measurements; I was told by customer services that the size was unpopular and they were introducing a smaller size, which they seem to have done, but this was not available for me to exchange when I returned the pillows - which was done efficiently.
    I am concerned that the company continues to publish dishonest information and also that my two previous reviews - which were as fair and honest as this one, have not been published on the website. If this one does not appear, I shall know that there is something suspicious underway.

    • Variable Sleeping
    • 6 Sleeping hours per night
    • With more partners
    • 50 years old
  • easily earns 5 stars

    From Dom Banks

    the versatility is great, taking a layer out of it really means that it's the right height for me

    ive never had this option with pillows before to change the height but it's very useful

    • Sleeping on Side
    • 7 Sleeping hours per night
    • Alone
    • 44 years old
  • good

    From Dylan Ball

    helped with neck pain, bit bigger than I realised they would be but still good

    • Sleeping on Side
    • 7 Sleeping hours per night
    • With partner
    • 56 years old
  • Don't normally write reviews but wow!

    From Marianna Decataldo

    I guess I never realised how much difference a pillow can make? But with this I'm waking up feeling less achy especially my neck and honestly it's life changing

    • Sleeping on Belly
    • 8 Sleeping hours per night
    • With partner
    • 21 years old
  • Like it so far

    From Tamara Needham

    Good pillow, reduces soreness in the mornings

    • Sleeping on Back
    • 7 Sleeping hours per night
    • Alone
    • 27 years old
  • Great

    From Paul Walsh

    Great pillow, comfortable, supportive, good value

    • Sleeping on Belly
    • 6 Sleeping hours per night
    • Alone
    • 48 years old
  • soft

    From Bea Floyd

    so soft!!! like sleeping with your head on a fluffy cloud I love love LOVE it

    • Variable Sleeping
    • 9 Sleeping hours per night
    • Alone
    • 28 years old
  • No more sore neck!

    From Anonymous

    I’ve always had problems with my neck being sore when I wake up – one night with the Emma pillow and the soreness was gone! Never knew a pillow could make such a difference

    • Variable Sleeping
    • 7 Sleeping hours per night
    • With partner
    • 51 years old
  • Guests love them too!

    From Jonathan Haley

    having tried one of these pillows out for myself, I thought I might as well put them in the spare room – why not? Everyone that’s visited me since I got them has said how well they slept, even my fussy in-laws!

    • Sleeping on Belly
    • 7 Sleeping hours per night
    • With partner
    • 58 years old
  • Very helpful

    From Ronnie Armstrong

    I wasn't sure what the difference between this pillow and other pillows was but the people at Emma were very helpful. Now I have it, I'm glad I got it because it's really helped me sleep better

    • Sleeping on Side
    • 9 Sleeping hours per night
    • With partner
    • 67 years old
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