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Mattress Reviews Emma Original

4.74/5 (321)
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • No Back Ache

    From Simon Thorne

    Had constant back ache in morning.Had new mattress for 6wks and problem was instantly gone.The new problem is now getting out of bed with such a comfortable mattress.

    • Variable Sleeping
    • 7 Sleeping hours per night
    • With partner
    • 54 years old
  • Not for me

    From Mike Wardle

    Although I found the firmness of the mattress suited me and did feel comfortable on my back which my previous mattress didn't, so in that respect it was good.
    However the chemical smell was bad...I stood the mattress unwrapped in our spare room for a month before I used it and it still smelt dreadful..Although they say this is not harmful it is not easy to sleep with the smell which was still there after 2 months when I returned it although not as obvious you could still smell it every time on entering my bedroom.
    I also found it hot to sleep on.
    The returns service is exceptional ..they collect on the day you want and give a two hour time slot.

    • Variable Sleeping
    • 1 Sleeping hours per night
    • Alone
    • 60 years old
  • Cures my sore back

    From Barbara Dennistoun

    I had suffered with a terrible sore back and pelvis for the last 6 years and was taking so much medicine to try to control the pain. Getting out of bed in the morning was so painful, so we decided to try a new mattress to see if it would help. It did. For the first time in years I am waking up without any pain and my pain during the day is reduced too. This mattress is like how I imagine sleeping on a cloud feels like. If you have any doubts just try it. You won’t be sorry.

    • Variable Sleeping
    • 9 Sleeping hours per night
    • With partner
    • 37 years old
  • Don’t know how I functioned without Emma

    From Holly Hemingway

    Emma has revolutionised the way I sleep. I used to wake up severely hungover, physically and mentally exhausted and in danger of quitting my job. Since I found Emma, I’ve cancelled my appointments with my therapist because sleep really is the best remedy. My drinking has also significantly reduced because as soon as I hit the sack on a Friday night, I’m completely out until Monday morning. My friends haven’t seen me in months. This new state of prolonged unconsciousness has also been great for my bank balance as I’m no longer running up a sizeable mojito tab every weekend. My partner has commented he never knew I could be so sober, peaceful and serene. Thank you Emma. You have made me a better person. 5 stars.

    • Variable Sleeping
    • 8 Sleeping hours per night
    • With partner
    • 25 years old
  • Truly Terrific Mattress

    From Anthony Twyning

    I know I've only used this mattress for one night so far, as it only arrived yesterday, but what a superb sleep I had!!!
    I was a bit sceptical when I heard some customers reporting that the mattress was too firm, as I don't get on with firm, but personally I'd say that it medium/firm, not firm.
    It made a huge difference to my aches and pains last night, which is so fantastic!
    It's so, so supportive and the foam isn't solid like a spring mattress.
    So far I am really impressed, long may it last.
    Top marks!!!!

    • Sleeping on Side
    • 7 Sleeping hours per night
    • Alone
    • 50 years old
  • Great customer service

    From Carolyn

    This was our first experience of a foam mattress and unfortunately we found it a bit too firm and had to return it. However, their customer service was excellent. They were very helpful and the whole process was very efficient with a prompt refund. Thank you.

    • Sleeping on Side
    • 6 Sleeping hours per night
    • With partner
    • 60 years old
  • Best mattress I have ever brought

    From Steven

    I have spent the last 20 years trying to find a mattress that is comfortable i.e. not too hard or too soft (medium means firm to many manufactures) and wasted a lot of money.

    It was a gamble ordering without lying on the mattress but I thought so many people cannot be wrong, and had the safety net so the free trail period.

    After a week of use I can now say that the Emma mattress is THE MOST COMFORTABLE ONE I HAVE EVER SLEPT ON (including in some high end hotels). I now a falling asleep within 20 minutes rather than the normal 1 hour plus! Back is far less stiff in the morning as well.

    So, don't hesitate buy!!

    • Sleeping on Side
    • 6 Sleeping hours per night
    • Alone
    • 60 years old
  • Excellent Customer Service

    From Nicola H

    We tried the Emma mattress and it was not for us. The Customer Services Team were excellent, we tried the softer option top which was still too hard for us. In the end I asked for the mattress to be collected and a refund. This was processed quickly. I received a call from the collection agent to arrange a suitable time for collection and the refund was processed back to me. Thank you for your support.

    • Sleeping on Side
    • 8 Sleeping hours per night
    • With partner
    • 48 years old
  • Amazing mattress

    From Serrenna Markham

    So it took around a month to get used to this mattress because it is much firmer than my last one. I was getting constant back aces with my old one but not with Emma mattress. My back is fixed! I wake up without the need to hobble out of bed like a 80 year old woman.
    The only thing I found was adjusting to the mattress took me around a month! As I am a side sleeper, I was finding I kept getting pins and needles in my arm when laying on it. I think this was due to the firmness. I brought some more pillows to raise my head higher and it was so much better. 3 months in, I would not go back. Quick delivery, easy to put on the bed. The smell of the mattress is a little strong to start and my whole room smelt like new mattress for a while. Overall, I would definitely recommend:)

    • Sleeping on Side
    • 8 Sleeping hours per night
    • With partner
    • 34 years old
  • Love my new Emma Mattress

    From Julie Millier

    We looked at all of the reviews before ordering and decided to order as we had nothing to lose with your 100 day money back trial. Also having a special discount of 35% was even more tempting. We ordered on the bank holiday Monday and were very impressed when the Mattress protector turned up on the Wednesday and the Mattress it's self on the Thursday. We have had 4 nights sleep on it so far and are very happy with it, it won't be going back. What we like the most is that you turn over and it doesn't disturb your partner. You can feel the mattress moulding around our body. I will recommend this to anyone. Thank you Emma

    • Variable Sleeping
    • 8 Sleeping hours per night
    • With partner
    • 55 years old
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