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Test the Emma Mattress for 200 nights!
Till sleep do us part...
Roughly half of all Brits are currently coupled up. So, we took a closer look at how sleeping next to someone affects how well you (or your partner) sleep at night. By conducting a nationwide survey, we discovered some astonishing facts. To find out exactly how sharing a bed might be disturbing your sleep and exclusive expert advice on how to resolve this, download the full report here.
Frequently Asked Questions
- How does the 100-night trial period work?
The only way you'll know whether the Emma mattress is the right fit for you is by testing it. We think 100-nights is the perfect amount of time for you (and your body) to adjust to the mattress and get used to it. If you decide the mattress isn't quite right then we're more than happy to pick it up for you and give you a full refund. All you have to do is use our returns portal to start the process. We'll take care of the rest.
- Shouldn't I test the mattress first before I buy it?
We made the Emma Original mattress with you in mind and taking your valuable feedback into constant consideration. That's why we're sure you'll get on swimmingly with our mattress. However, everyone is different - that's why we recommend taking full advantage of our risk-free 100-night trial. That's the beauty of buying a mattress online. A rushed 10 minutes in a mattress shop won't be able to give you a very good feel of whether the mattress is the right fit for you. Testing out the Emma Original mattress from the comfort of your home will. If you decide it's not quite right, just get in contact and we'll pick it up for free.
- When does the trial period start?
Your 100-night trial period starts as soon as you receive your mattress.
- Do I have to keep the plastic wrap on the mattress during the 100-night trial?
No you don't. The best way to decide whether you and the Emma mattress are the right fit is from the comfort of your own home and in real-life conditions. That means using your favourite pillow and bedding and without the noisy plastic cover.
- How can I return the mattress within the 100-night trial period?
Should you decide the Emma mattress isn't quite the right fit, then just get in touch! Use our returns portal and our customer service team will sort everything out. They’ll organise a pick up for your mattress with our returns partner. Once your return has been processed please allow up to 14 days to receive your refund.