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Contact & Help | Customer Support | Emma - The Sleep Company

I have a question about a product

I haven't ordered yet and I am interested in finding out more about Emma products or have a question.

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Contact & Help | Customer Support | Emma - The Sleep Company

Where is my order?

I ordered an Emma product and haven't received it yet. I want to track the status of my order.

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Contact & Help | Customer Support | Emma - The Sleep Company

I need help with my Emma product

I have already received my order and need help regarding a product.

Contact & Help | Customer Support | Emma - The Sleep Company

Would you like to talk to us?

Before contacting us, check our FAQ page - maybe your question has already been answered. If you cannot find the answer you're looking for, you can contact us, via the chat function on the right or by phone from Monday to Friday between 9 am and 6 pm at +44 330 818 1710.
Check our FAQ
Contact & Help | Customer Support | Emma - The Sleep Company

Reach us via our chat bot

We want to make sure that we answer all your customer inquiries. Therefore, please contact us via our chat function (ChatBot) located at the bottom right of your screen. This way we can ensure that no request goes unanswered.

Please note: If you do not see the chat option, it might be because you have rejected cookies. To be able to use the ChatBot, click on "Privacy Settings" and accept the "Functional" cookies for FreshChat.
Contact & Help | Customer Support | Emma - The Sleep Company

Alternatively, use our contact form

If you cannot see our chat on the bottom right, you can alternatively use the button below to use our contact form.
Please note: We are currently experiencing high volumes of queries; therefore, a response might take longer than usual, we apologise for the inconvenience and thank you for your patience.